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Types of closing:
1. Alternative close
2. Main Benefit close
3. Summary Close
4. Last Plane out close
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MOST SALESMEN DO NOT CLOSE DUE TO FEAR OF NO |
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DO NOT APOLOGIZE FOR TAKING THEIR TIME |
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1.Alternative close is giving the prospect a choice, which
he if chooses any, still, you made a sale. "Sir, the Olive model appears to be what you are looking for, it's single detached,
good location and fits within your budget, when do think we could visit the Developer's office, today or tomorrow?
More examples: Which do you prefer, the bare of the finished?
Which do you prefer, cash or installment?
Which do you like, low equity or low monthly amortization?
2. Main Benefit Close: "As you have mentioned madam, that
owning a house is far better than renting, how would you like to start saving your rentals as soon as possible ny making your
reservation now?
3. Summary Close: "Sir, let me summarize the keypoints discussed
which are your priorities: It has good location, it has good amenities, it is single detached, it has low down payment and
low monthly amortization. All these can be yours with only one thing to do for the moment, just P10,000 reservation now.
4. Last Plane Out Close: "Madam, we are offering you a 10%
discount on your down payment only today. If you make a reservation of P20,000 you can certainly enjoy the discount."
"Sir, the location you have choses is a corner lot and that is our fast seller. Anytime
today or tomorrow, it can be sold to someone else. We can hold this for you if you wish for only P20,000 reservation."
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Referrals:
Whether your prospect buys or not from you, always strive to ask for referrals, names of their friends whom they think
would also be interested in owning real estate properties. This method will surely increase your base of target prospects
plus the fact that you will be able to leverage your good relationship with your prospect as your edge for gaining trust and
confidence of your prospect's friends.
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Closing a Client
by Dirk Zeller
from totalrealestatesolutions.com
Too often I see agents turn uncertain when it comes to getting a client to sign an agreement. It is that moment of indecision
that causes agents to lose sales and listings. Here are a few thoughts that can take you over the threshold to more listings
and sales.
You have to assume success. The Champion agents who assume that they are going to get a contract signed have much greater
success. Don't go in asking for the business first. Assume you are going to get it, then ask.
Once you assume, then you must decide that you are going to get it done. Don't let anyone take you off the track towards
your goal. I had a coaching session recently with a Champion agent. She was working with a problem buyer. The buyer was getting
on her nerves. She had an appointment later that day to show the buyer a house that really fit her needs. I asked her a series
of questions about the buyer. She concluded she needed to sell her this house tonight or cut her loose. I counseled her to
assume and decide that she was going to get this lady sold. That evening she did exactly that. Her mental decision to take
action with this client made the sale.
The next step is to keep asking. Don't be stopped by the first no. If you ever watch a four-year-old, no doesn't bother
him. He will continue to ask until he gets a yes. Did you know that the average sale is made after five no-s? Do you stop
before or after the fifth no?
Make sure to get a few yeses through trial closes along the way. Trial closes are the little yeses of agreement to the
little things.
For a seller it could be:
Do you have a key ready tonight? Where in the yard would you like the sign to be put? Is this Tuesday all right for the
Broker's open?
For a buyer it could be:
I noticed you both like the swing set. Should we ask for it in the offer? Do you want possession the end of this month
or next? What is a convenient day for a home inspection for you both?
Trial closes build momentum. Momentum is crucial in any sales process. Most buyers and sellers would not jump in front
of a train. That is what you are doing when you build momentum through trial closes. They may try to slow you down with a
little objection. Just handle it and throw a little more coal in the furnace to get the train up to speed again. The coal
is another trial close once the objection is handled.
The last is to keep writing and filling out the purchase or listing agreement. If they don't stop you, keep going. They
have every opportunity to stop you or slow you down. If they don't jump on this opportunity, keep writing. In my experience,
almost all prospects signed with me once I had finished the paperwork, and they will sign with you, too.
Closing a client is a step-by-step process. Practice these steps and your sales volume will increase dramatically. You
won't have to resort to phrases of manipulation.
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